Quick Answer: If you slip and fall in a store, immediately report the incident to management, take photos of the hazard and your injuries, get witness information, seek medical attention, and contact an experienced premises liability attorney within 24 hours to preserve critical evidence and protect your legal rights.
You slip and fall in a store. It’s embarrassing. You just want to get up and leave quickly. However, that’s exactly what the store wants – because they know if you walk away, you probably won’t sue.
Don’t let embarrassment cost you compensation for serious injuries. As attorneys with over 70 years of combined experience representing slip and fall victims across Texas, Missouri, Illinois, and Kansas, we’ve seen how businesses use your discomfort against you. This guide reveals what stores hope you’ll never know and how to protect yourself.
Why Store Owners Are Legally Responsible for Your Safety
Property owners have legal duties to keep their premises safe for customers. Specifically, they must:
- Regularly inspect for hazards – Check floors, walkways, and common areas
- Fix dangerous conditions promptly – Repair hazards as soon as they’re discovered
- Warn customers about known dangers – Use signs, barriers, or verbal warnings
- Provide adequate lighting – Ensure customers can see potential hazards
- Keep walkways clear and dry – Remove spills, debris, and obstacles
Therefore, when businesses fail these duties and you get hurt, they’re legally liable for your injuries. This area of law is called “premises liability,” and it exists specifically to protect you.
These Falls Cause Serious, Life-Changing Injuries
Don’t minimize slip and fall damage. These accidents frequently result in:
- Bone Fractures
- Head and Brain Injuries
- Spinal Injuries
- Soft Tissue Damage
Critical Fact: For older adults, a broken hip can lead to serious complications, extended hospitalization, and permanent mobility loss. Moreover, studies show that 20-30% of hip fracture patients die within one year due to complications.
What Stores Do After You Fall (And Why It Matters)
Businesses have strategies to minimize liability and avoid paying compensation:
❌ Rush You Out the Door “Are you okay? Do you need ice?” They act concerned while encouraging you to leave before documenting the incident. However, their priority is getting you off the property without creating a paper trail.
❌ Avoid Creating Incident Reports No paperwork means the incident “never happened.” Therefore, they’ll claim you never fell or that they have no record of the accident.
❌ Blame the Victim “You should’ve watched where you were walking” or “You were on your phone.” Nevertheless, their negligence caused the hazard, not your awareness.
❌ Claim Ignorance About the Hazard “We didn’t know about that wet spot” or “That just happened.” Furthermore, they’ll deny having reasonable time to address the danger.
❌ Surveillance Footage Mysteriously Disappears Video evidence gets “accidentally” deleted or “overwritten.” Additionally, without immediate preservation requests from an attorney, this critical evidence vanishes.
Protect Your Claim: What to Do RIGHT NOW
If you slip and fall in a store, take these critical steps immediately:
Step 1: Report the Incident to Management
Find a manager or supervisor immediately. Then, insist they create an incident report. Most importantly, get a copy before you leave. If they refuse, take photos of their refusal and note the names of staff members present.
Step 2: Take Comprehensive Photos
Document everything with your smartphone:
- The exact hazard that caused your fall
- The surrounding area (wide shots showing lack of warning signs)
- Your injuries (bruises, cuts, swelling)
- Your shoes (to show appropriate footwear)
- Warning signs (or lack thereof)
- Lighting conditions
- Any substances on the floor
Step 3: Gather Witness Information
Anyone who saw your fall can corroborate your account. Therefore, get:
- Full names
- Phone numbers
- Email addresses
- Brief statements about what they witnessed
Step 4: Seek Medical Attention Immediately
Even if you feel okay, see a doctor within 24 hours. Here’s why:
- Some injuries don’t show symptoms immediately
- Medical records link your injuries to the fall
- Insurance companies use delayed treatment to deny claims
Step 5: Preserve Physical Evidence
Keep everything exactly as it was:
- Shoes you were wearing
- Clothes (may have substances from the floor)
- Any torn or damaged items
Step 6: Don’t Sign Anything
Stores may ask you to sign incident reports, releases, or waivers. However, never sign documents without consulting an attorney first. These forms often include language that waives your right to sue.
Step 7: Document Your Injuries Over Time
Continue photographing bruising, swelling, and healing progress. Additionally, keep all medical records, bills, and receipts related to your treatment.
Slip and fall cases are more complex than they appear. Specifically, you must prove:
- A dangerous condition existed – Document the specific hazard
- The store knew or should have known – Establish how long it existed
- The store failed to fix or warn – Show their negligence
- The condition caused your fall – Link hazard to injury
- You suffered damages – Medical bills, lost wages, pain and suffering
Additionally, stores have legal teams working to deny your claim from minute one. Therefore, having experienced representation levels the playing field.
What We Do for You
At the Law Offices of Roderick C. White, we serve slip and fall victims throughout Texas, Missouri, Illinois, and Kansas. Our comprehensive services include:
- Immediate Evidence Preservation
- Thorough Investigation
- Skilled Negotiation
- Trial Preparation
Your Next Steps After a Store Slip and Fall
If you or a loved one has been injured in a slip and fall accident:
- Document everything – Photos, incident reports, witness information
- Seek immediate medical care – Even for seemingly minor injuries
- Don’t talk to insurance adjusters – Direct them to your attorney
- Contact us for a free consultation – Call 855-446-8968 or visit igotyou.net
The legal professionals at the Law Offices of Roderick C. White have more than 70 years of combined experience in premises liability cases. We’re licensed to practice in Texas, Missouri, Illinois, and Kansas, and we understand how to prove store negligence and fight for maximum compensation.
Don’t let embarrassment or fear prevent you from seeking justice. Therefore, contact us immediately for experienced representation that puts your interests first.
The information in this blog post is general and should not be considered legal advice. Please contact our legal team directly for specific guidance regarding your unique situation.




